Frequently Asked Questions
Everything you need to know about our sensory-friendly fashion collection.
What makes your clothing 'sensory-friendly'?
Our garments are designed specifically for individuals with sensory processing sensitivities. We use ultra-soft organic fabrics, flat-locked seams to prevent chafing, and printed heat-transfer labels instead of itchy physical tags.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 10-14 business days depending on customs processing.
What is your return policy for worn items?
We understand that comfort is personal. You can return any unwashed item within 30 days of purchase. If you have removed the tags but the item is still in new condition, we offer store credit.
Are your materials safe for sensitive skin?
Yes, we exclusively use OEKO-TEX certified non-toxic dyes and hypoallergenic materials like bamboo and organic cotton to ensure no irritation for even the most sensitive skin types.
How do I choose the right size?
Since sensory preferences vary, we provide a detailed size guide with 'compression' and 'relaxed' fit measurements. If you are between sizes, we recommend sizing up for a less restrictive feel.
Do you offer adaptive features like magnetic closures?
Many of our items feature adaptive elements such as magnetic buttons, wide neck openings, and elastic waistbands to assist with independent dressing and fine motor challenges.